1) Systemlog & MySQL log points:
==========================
system.log file:
RT[350]: FAILED LOGIN for root from xx.xx.xx.xx (/some_dir_xx//share/
html/autohandler:268)
..<<which is saying the same thing that my Apache error_log indicated>>
Mysql log files:
The only log files that I have for MySQL are binary log files and they
are:
mysql-bin.xxx0
mysql-bin.xxx1
...
and
ib_logfile0
ib_logfile1
..and timestamp associated to these ar as of Aug 30, 2009 (which way
before I started having my password problem of yesterday!)
2) I rebooted my box, in the hopes of it clearing up some item that I
am not aware of -- that did not do any good
===============================================================
3) Using the "RecoverRootPassword" Wiki page, I tried to change my
password at the command/Perl level:
=
=
=
=
=
=
=
=
=
=
========================================================================
perl -I/opt/rt3/local/lib -I/opt/rt3/lib \
-MRT -MRT::User \
-e'RT::LoadConfig();RT::Init(); my $u = RT::User-
>new($RT::SystemUser); $u->Load("root"); $u->SetPassword("secret")'
that did not help either, and I got the following complaint:
Change of config option 'MaxInlineBody' at /ngs/app/rt/oppresso/
rt-3.8.4/local/plugins/RT-IR/etc/RTIR_Config.pm line 13 has been
ignored. It's may be ok, but we want you to be aware. This option
earlier has been set in /ngs/app/rt/oppresso/rt-3.8.4/etc/
RT_SiteConfig.pm line 152. at /usr/local/src/oppresso/rt-3.8.4/lib/RT/
Config.pm line 738.
Change of config option 'Active_MakeClicky' at /ngs/app/rt/oppresso/
rt-3.8.4/local/plugins/RT-IR/etc/RTIR_Config.pm line 263 has been
ignored. It's may be ok, but we want you to be aware. This option
earlier has been set in /ngs/app/rt/oppresso/rt-3.8.4/etc/
RT_SiteConfig.pm line 186. at /usr/local/src/oppresso/rt-3.8.4/lib/RT/
Config.pm line 738.
[Fri Sep 25 16:59:45 2009] [crit]: Can't locate RT/FM.pm in @INC (@INC
contains: /usr/local/src/oppresso/rt-3.8.4/lib /ngs/app/rt/oppresso/
rt-3.8.4/lib /Library/Perl/Updates/5.8.8/darwin-thread-multi-2level /
Library/Perl/Updates/5.8.8 /System/Library/Perl/5.8.8/darwin-thread-
multi-2level /System/Library/Perl/5.8.8 /Library/Perl/5.8.8/darwin-
thread-multi-2level /Library/Perl/5.8.8 /Library/Perl /Network/Library/
Perl/5.8.8/darwin-thread-multi-2level /Network/Library/Perl/5.8.8 /
Network/Library/Perl /System/Library/Perl/Extras/5.8.8/darwin-thread-
multi-2level /System/Library/Perl/Extras/5.8.8 /Library/Perl/5.8.6 /
Library/Perl/5.8.1 .) at /usr/local/src/oppresso/rt-3.8.4/lib/RT.pm
line 627. (/usr/local/src/oppresso/rt-3.8.4/lib/RT.pm:377)
Can't locate RT/FM.pm in @INC (@INC contains: /usr/local/src/oppresso/
rt-3.8.4/lib /ngs/app/rt/oppresso/rt-3.8.4/lib /Library/Perl/Updates/
5.8.8/darwin-thread-multi-2level /Library/Perl/Updates/5.8.8 /System/
Library/Perl/5.8.8/darwin-thread-multi-2level /System/Library/Perl/
5.8.8 /Library/Perl/5.8.8/darwin-thread-multi-2level /Library/Perl/
5.8.8 /Library/Perl /Network/Library/Perl/5.8.8/darwin-thread-
multi-2level /Network/Library/Perl/5.8.8 /Network/Library/Perl /System/
Library/Perl/Extras/5.8.8/darwin-thread-multi-2level /System/Library/
Perl/Extras/5.8.8 /Library/Perl/5.8.6 /Library/Perl/5.8.1 .) at /usr/
local/src/oppresso/rt-3.8.4/lib/RT.pm line 627.
-Behzad
On Sep 25, 2009, at 9:46 AM, Jesse Vincent wrote:
On Fri, Sep 25, 2009 at 09:03:56AM -0700, Behzad Mahini wrote:
Hoping this additional piece of Information from Apache 'error_log"
file would provide more clue for debugging:
Out of curiousity, is there anything interesting in your syslog or
database error log?
====
[error]: FAILED LOGIN for root from xx.xxx.xx.xxx (/some_dir_xxx/
share/
html/autohandler:268)
====
lines of the code within "autohandler" that the above error message
is
pointing to are:
====
unless( $session{'CurrentUser'} ) {
# If the user is logging in, let's authenticate
if( defined $user && defined $pass ) {
my $user_obj = RT::CurrentUser->new;
$user_obj->Load( $user );
unless ( $user_obj->id && $user_obj->IsPassword( $pass ) ) {
$RT::Logger->error("FAILED LOGIN for $user from
$ENV{'REMOTE_ADDR'}"); <<..........line 268, WHERE the complaint is
being made...>>
$m->comp( '/Elements/Login', %ARGS,
Error => loc('Your username or password is
incorrect'),
);
$m->callback( %ARGS, CallbackName => 'FailedLogin' );
$m->abort;
}
$session{'CurrentUser'} = $user_obj;
$RT::Logger->info(
"Successful login for $user from $ENV{'REMOTE_ADDR'}");
$m->callback( %ARGS, CallbackName => 'SuccessfulLogin' );
}
# if no credentials then show him login page
else {
$m->comp( '/Elements/Login', %ARGS );
$m->abort;
}
}
====
-Behzad
On Sep 24, 2009, at 4:56 PM, Behzad Mahini wrote:
Using 'root' I granted "ModifySelf" to another userName, and now I
can
no longer login using "root", neither the other user could login.
The error message that I get is:
Error "Your username or password is incorrect"
Thanks,
Behzad
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--
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