I think this is now VERY close to working correctly. Just a matter of finding the right httpd.conf combination
The following works perfectly except that it runs out of the root. Shows correct WebLogo. Requires RT_siteconfig.pm: $WebPath = ''"; What I want is to access RT via http//backup.easyrider.com/helpdesk I'm guessing example 2 has just one missing or incorrect entry # ----- START example 1 -------- <NameVirtualHost *:80 <VirtualHost *:80> ServerName backup.easyrider.com AddDefaultCharset UTF-8 AddHandler fastcgi-script .fcgi Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/ </VirtualHost> # ------ END 1 ------- The following immediately sends the browser to /var/www/html/index.html as soon as you hit the login button: WebLogo does not display on the login screen and the alt text displays best practical which is no longer in RT_siteconfig.pm Requires $WebPath = '/helpdesk'; I mention the logo problem only as a symptom that makes me suspicious that there are problems loading RT_siteconfig.pm # ----- START example 2-------- <Directory /opt/rt3/share/html"> Options FollowSymLinks ExecCGI AllowOverride None </Directory> <VirtualHost *:80> ServerName backup.easyrider.com DocumentRoot /var/www/html ScriptAlias /helpdesk /opt/rt3/bin/mason_handler.fcgi/ AddHandler fastcgi-script fcgi <Location /helpdesk> AddDefaultCharset UTF-8 SetHandler fastcgi-script </Location> <Location /helpdesk/NoAuth/images> SetHandler default </Location> </VirtualHost> # ------ END 2 ------ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com