Bastian,
I have tried this numerous times with various types of messages and got
"no joy". I may be corrected on this, but the info I got back was it is
NOT possible to display error messages to an RT screen via a scrip.
That's too bad cause one would think that it */should/* be possible as a
/*logical extension*/ of the thought process that allowed for writing
scrips to check for things in the first place. But, Oh well. Maybe in
some future version. Good Luck.
Kenn
LBNL
On 10/29/2009 6:19 AM, Bastian Ballmann wrote:
Hi list,
I try to program a little scrip that checks if priority numbers
are unique within a queue and therefore I try to return an error
message from a Scrip that should avoid RT from updating the
ticket and displaying an error message on the screen.
All my googling, code grepping and wiki / mailing list searching
and try and error cycles failed so far so please can someone
give me a hint on how to return an error from a Scrip?
Thanks in advance & have a nice day
Basti
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