> I have tried this numerous times with various types of messages and got "no > joy". I may be corrected on this, but the info I got back was it is NOT > possible to display error messages to an RT screen via a scrip. That's too He doesn't need to return an error message, to prevent the update (as requested), just false.
Essentially he needs to go up from transaction to to queue, get all tickets and their priorities, then unique the list/check for collisions with proposed priority. Although I must admit that the idea of limiting priorities to single instances seems kind of odd. -- Cambridge Energy Alliance: Save money. Save the planet. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com