On Tue, 2009-11-17 at 15:33 +0100, Brumm, Torsten / Kuehne + Nagel / Ham MI-ID wrote: > Hi, > i'm now searching since some hours how to get the TicketObj from a given > Ticket ID. > > Normally from within a scrip i go this way: $self->TicketObj and i can work > with all the Information (like $self->TicketObj->Status etc) > > Now i have only i Ticket ID stored in a variable and i'm searching a way to > get back my TicketObj.
my $TicketObj = LoadTicket($id); -- Matt Zagrabelny - mzagr...@d.umn.edu - (218) 726 8844 University of Minnesota Duluth Information Technology Systems & Services PGP key 1024D/84E22DA2 2005-11-07 Fingerprint: 78F9 18B3 EF58 56F5 FC85 C5CA 53E7 887F 84E2 2DA2 He is not a fool who gives up what he cannot keep to gain what he cannot lose. -Jim Elliot _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com