On Wed, Jan 27, 2010 at 2:22 AM, Michael Neuschafer <mneuscha...@nationalstoresinc.com> wrote: > Is there a way to make requester field blank on opening a ticket. When I go > and create a ticket my email addy is in the requester field.
Hello, Mechael. With a tiny hack in share/html/Create.html, grep for Requestors. I think it's abvious what you should delete there. > Thanks, -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
