Use version 0.08 from last August. You do not include <>, just the text of the name or value.
Ken On Wed, Mar 03, 2010 at 12:35:36PM -0800, Ken Crocker wrote: > Kenneth, > > Are you saying I need a < and a > on each side of the CF name? In addition > to the brackets? > > Kenn > LBNL > > On 3/3/2010 12:29 PM, Kenneth Marshall wrote: >> Oops, the syntax for Custom Fields using CommandByMail is >> >> CustomField.{<CFName>}: <custom field value> >> >> or >> CF.{<CFName>}: <custom field value> >> >> That works here with spaces. >> >> Cheers, >> Ken >> >> On Wed, Mar 03, 2010 at 02:09:46PM -0600, Kenneth Marshall wrote: >> >>> Since the parsing for this is via regex, maybe we can adjust >>> the regex used to incorporate spaces in CFs. >>> >>> Cheers, >>> Ken >>> >>> On Wed, Mar 03, 2010 at 11:39:29AM -0800, Ken Crocker wrote: >>> >>>> To list, >>>> >>>> I've finally got CommandByMail to work with Custom Fields. Apparently, >>>> for any Custom Field to work, it needs to have a one-word name or a >>>> hyphenated name. I didn't read this in any of the READ ME's. So, since >>>> 98% of my Custom Fields have more than one word, like "Migrated Date", I >>>> will need to change it to "Migrated-Date" and change all queries to look >>>> for a hypenated version of what they used to look for. OH Well, at least >>>> it now works. >>>> >>>> Thanks anyway. >>>> >>>> Kenn >>>> LBNL >>>> >>>> On 2/23/2010 1:43 PM, Kevin Falcone wrote: >>>> >>>>> On Tue, Feb 23, 2010 at 10:59:51AM -0800, Ken Crocker wrote: >>>>> >>>>>> I've installed CommandByMail. The instructions describe the ability to >>>>>> create a ticket WITH CustomField values. However, I'm finding this >>>>>> doesn't seem to be true. Do I also need to install an additional >>>>>> extension for this? >>>>>> >>>>> What did you try, how did it fail, etc etc. >>>>> You can certainly set Custom Fields with CommandByMail >>>>> You can also use the ExtractCustomFieldValues extension, depending on >>>>> what you're doing >>>>> >>>>> -kevin >>>>> >>>>> ------------------------------------------------------------------------ >>>>> >>>>> _______________________________________________ >>>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>>>> >>>>> Community help: http://wiki.bestpractical.com >>>>> Commercial support: sa...@bestpractical.com >>>>> >>>>> 2010 RT Training Sessions! >>>>> San Francisco, CA, USA - Feb 22 & 23 >>>>> Dublin, Ireland - Mar 15 & 16 >>>>> Boston, MA, USA - April 5 & 6 >>>>> Washington DC, USA - Oct 25 & 26 >>>>> >>>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>>>> Buy a copy at http://rtbook.bestpractical.com >>>>> >>>> _______________________________________________ >>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>>> >>>> Community help: http://wiki.bestpractical.com >>>> Commercial support: sa...@bestpractical.com >>>> >>>> 2010 RT Training Sessions! >>>> San Francisco, CA, USA - Feb 22 & 23 >>>> Dublin, Ireland - Mar 15 & 16 >>>> Boston, MA, USA - April 5 & 6 >>>> Washington DC, USA - Oct 25 & 26 >>>> >>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy >>>> a copy at http://rtbook.bestpractical.com >>>> >>> _______________________________________________ >>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>> >>> Community help: http://wiki.bestpractical.com >>> Commercial support: sa...@bestpractical.com >>> >>> 2010 RT Training Sessions! >>> San Francisco, CA, USA - Feb 22 & 23 >>> Dublin, Ireland - Mar 15 & 16 >>> Boston, MA, USA - April 5 & 6 >>> Washington DC, USA - Oct 25 & 26 >>> >>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy >>> a copy at http://rtbook.bestpractical.com >>> >>> > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com