We have 3 persons on AdminCC. We client replies via email to the ticket, it will be received by the 3 persons' mailbox.
This morning at around 5:00 AM, client replied, only 1 adminCC got the response. I tested 10:30 AM. All replies to RT are being received by 3 AdminCC. Is there time setting when the AdminCC will receive emails from RT? RT Version is 3.4.5 Thanks!
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