Kevin Falcone wrote:
On Wed, May 26, 2010 at 09:46:42AM +0200, Wolfram Huettermann wrote:
Hello,
I am dealing with Ticket/Display.html. What I found out:
- there is NO change in the page source the when you change the
Mason-block
- I cannot get any information of the callback-functions used.
My task was to limit the size of the layers in which you can see the
metadata and the history of the ticket. It is more user-friendly to
scroll them.
Has anybody an idea how it could work anyway? Or is it just impossible?
Without knowing what you did, it is impossible to know what is wrong.
However, it sounds like Christian Loos has already implemented a
similar module
http://github.com/cloos/rt-extension-briefhistory
-kevin
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Hi Kevin,
I wanted to change the module Ticket/Display.html in the HTML-block. But
its appearance and its source code remained the same, even after I
had cut this block. It seems that the <%init%>-block creates the module
and overlays the HTML-code.
I even haven't got any information of the callback-functions in that
block. Here is the init-block of Ticket/Display.html.
<%INIT>
$m->callback( TicketObj => $TicketObj, ARGSRef => \%ARGS, CallbackName
=> 'Initial' );
my (@Actions, $Tickets);
unless ($id || $TicketObj) {
Abort('No ticket specified');
}
if ($ARGS{'id'} eq 'new') {
# {{{ Create a new ticket
my $Queue = new RT::Queue( $session{'CurrentUser'} );
$Queue->Load($ARGS{'Queue'});
unless ( $Queue->id ) {
Abort('Queue not found');
}
unless ( $Queue->CurrentUserHasRight('CreateTicket') ) {
Abort('You have no permission to create tickets in that queue.');
}
($TicketObj, @Actions) = CreateTicket(
Attachments => delete $session{'Attachments'},
%ARGS,
);
unless ( $TicketObj->CurrentUserHasRight('ShowTicket') ) {
Abort("No permission to view newly created ticket
#".$TicketObj->id.".");
}
# }}}
} else {
$TicketObj ||= LoadTicket($ARGS{'id'});
$m->callback( CallbackName => 'BeforeProcessArguments',
TicketObj => $TicketObj, Tickets => $Tickets,
ActionsRef => \...@actions, ARGSRef => \%ARGS );
if ( defined $ARGS{'Action'} ) {
if ($ARGS{'Action'} =~ /^(Steal|Kill|Take|SetTold)$/) {
my $action = $1;
my ($res, $msg) = $TicketObj->$action();
push(@Actions, $msg);
}
}
$m->callback(CallbackName => 'ProcessArguments',
Ticket => $TicketObj,
ARGSRef => \%ARGS,
Actions => \...@actions);
$ARGS{UpdateAttachments} = $session{'Attachments'};
push @Actions,
ProcessUpdateMessage(
ARGSRef => \%ARGS,
Actions => \...@actions,
TicketObj => $TicketObj,
);
delete $session{'Attachments'};
#Process status updates
push @Actions, ProcessTicketWatchers(ARGSRef => \%ARGS, TicketObj =>
$TicketObj );
push @Actions, ProcessTicketBasics( ARGSRef => \%ARGS, TicketObj =>
$TicketObj );
push @Actions, ProcessTicketLinks( ARGSRef => \%ARGS, TicketObj =>
$TicketObj );
push @Actions, ProcessTicketDates( ARGSRef => \%ARGS, TicketObj =>
$TicketObj );
push @Actions, ProcessObjectCustomFieldUpdates(ARGSRef => \%ARGS,
TicketObj => $TicketObj );
# XXX: we shouldn't block actions here if user has no right to see
the ticket,
# but we should allow him to see actions he has done
unless ($TicketObj->CurrentUserHasRight('ShowTicket')) {
Abort("No permission to view ticket");
}
if ( $ARGS{'MarkAsSeen'} ) {
$TicketObj->SetAttribute(
Name => 'User-'. $TicketObj->CurrentUser->id .'-SeenUpTo',
Content => $TicketObj->LastUpdated,
);
push @Actions, loc('Marked all messages as seen');
}
}
$m->callback(
CallbackName => 'BeforeDisplay',
TicketObj => \$TicketObj,
Tickets => \$Tickets,
Actions => \...@actions,
ARGSRef => \%ARGS,
);
# This code does automatic redirection if any updates happen.
if (@Actions) {
# We've done something, so we need to clear the decks to avoid
# resubmission on refresh.
# But we need to store Actions somewhere too, so we don't lose them.
my $key = Digest::MD5::md5_hex( rand(1024) );
push @{ $session{"Actions"}->{$key} ||= [] }, @Actions;
$session{'i'}++;
RT::Interface::Web::Redirect( RT->Config->Get('WebURL') .
"Ticket/Display.html?id=" . $TicketObj->id . "&results=" . $key );
}
my $attachments = $m->comp('Elements/FindAttachments', Ticket =>
$TicketObj, Tickets => $Tickets);
my $attachment_content = $m->comp('Elements/LoadTextAttachments', Ticket
=> $TicketObj);
my %link_rel;
if (defined $session{'tickets'} and ($ARGS{'Query'} or
$session{'CurrentSearchHash'}->{'Query'})) {
my $item_map = $session{'tickets'}->ItemMap;
$link_rel{first} = "Ticket/Display.html?id=" .
$item_map->{first} if $item_map->{$TicketObj->Id}{prev};
$link_rel{prev} = "Ticket/Display.html?id=" .
$item_map->{$TicketObj->Id}{prev} if $item_map->{$TicketObj->Id}{prev};
$link_rel{next} = "Ticket/Display.html?id=" .
$item_map->{$TicketObj->Id}{next} if $item_map->{$TicketObj->Id}{next};
$link_rel{last} = "Ticket/Display.html?id=" .
$item_map->{last} if $item_map->{$TicketObj->Id}{next};
}
</%INIT>
Thank you for your advice.
Wolfram
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