Kevin Falcone wrote:
On Thu, May 27, 2010 at 09:12:55AM +0200, Wolfram Huettermann wrote:
Kevin Falcone wrote:
On Wed, May 26, 2010 at 09:46:42AM +0200, Wolfram Huettermann wrote:
I am dealing with Ticket/Display.html. What I found out:

- there is NO change in the page source the  when you change the
Mason-block
- I cannot get any information of the callback-functions used.

My task was to limit the size of the layers in which you can see the
metadata and the history of the ticket. It is more user-friendly to
scroll them.

Has anybody an idea how it could work anyway? Or is it just impossible?
Without knowing what you did, it is impossible to know what is wrong.
However, it sounds like Christian Loos has already implemented a
similar module

http://github.com/cloos/rt-extension-briefhistory

I wanted to change the module Ticket/Display.html in the HTML-block.
But its appearance and its source code  remained the same,  even
after I  had cut this block. It seems that the <%init%>-block
creates the module and overlays  the HTML-code.

I even haven't got any information of the callback-functions in that
block. Here is the init-block of Ticket/Display.html.

You've not actually said what callbacks you created or how you tried
to overlay Display.html by copying it to local/ or explained what you
want to accomplish, so I'm afraid I can't really guess at what you're
trying to do.  Have you read the documentation on the wiki about
customizing RT?

-kevin
------------------------------------------------------------------------


Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
I know the bug,

plugins are just overlaying the source code. That is very bad :(

Greetings and thanks for your advice,

Wolfram

Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Reply via email to