Hi all My Correspondence template is as below:
RT-Attach-Message: yes Content-Type: text/html {$Transaction->Content()} And I have "On Correspond Notify Requestors and Ccs" Scrip When the queue receives HTML email without any attachments, the Requestor receives HTML correspondence as well. But if there was an attachment in the reply, to Requestor would receive plain/text message (not HTML format) Any idea?
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