On 07/21/2010 12:50 PM, Kenneth Crocker wrote:
Mark,

It's just my opinion, but I like that logic. If I don't want someone to see tickets in a certain Queue, why would I want them to see "unowned" tickets in that same Queue? I wouldn't want that to change.

Kenn
LBNL
No, but you may still want to see 10 tickets.

Investigate "Set( $UseSQLForACLChecks, 1 );" in your RT_SiteConfig.pm.

Jeff


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