Hi Rahul; Ø Does creation of custom fields in RT will bring any performance issue. No ; Obviously if you add 100 cf to a ticket it will take a lot longer to display because it will need to look up these CF values
Ø Do RT maintains a different table to stores these custom tables. Yes 4 of them, CustomFields, CustomFieldValues , ObjectCustomFieldValues, ObjectCustomFields Sorry cannot help with 3 , I do n't use RTIR Roy From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Rahul Chaturvedi Sent: 06 August 2010 10:31 To: rt-users@lists.bestpractical.com Subject: [rt-users] Information regarding use of CFs in RT Hi, Can some help me in getting these answers. 1. Does creation of custom fields in RT will bring any performance issue. 2. Do RT maintains a different table to stores these custom tables. 3. Also can there be any performance issue by using RTIR with RT. Currently i am using 2.4.4 of RTIR with 3.8.8 of RT with latest postgres as DB. Any help with these question will be highly appreciable. -- Thanks & Regards Rahul
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com