I have setup the approval work flow and it is working great expect for one problem, when I am creating and ticket, I can see the approval ticket in the links and I can open it too. The problem now is I can set to 'Resolve' by clicking on the status links. Even though I am neither the owner of the 'Approval' ticket or has any rights on the ___Approval Queue.
Can some body please explain me how to prevent the requestors from setting the Approval tickets status to 'Resolve'? Thanks Naweed ----------------------------------------- The information contained in this e-mail message is intended only for the personal and confidential use of the recipient(s) named above. This message may be an attorney-client communication and/or work product and as such is privileged and confidential. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail, and delete the original message.