Hi, Has anyone ever managed to change the display of custom fields in their tickets? I have created a number of custom fields, and have been unsuccessful in re-arranging the display of these fields on the Ticket web form. I have attempted to change this in the background script but it keeps returning to it's 'default' positioning. I am using RT version 3.8.7.
Can somebody offer some suggestions? Kind regards Jo Joanne Keown, MBusAdmin(Mgt), PNA IS Business Analyst Colorado Group Ltd 100 Melbourne Street South Brisbane QLD 4101 Ph: +61 7 3877 3399 Mobile: 0402 697 351 Fax: +61 7 3877 3289 Email: joanne.ke...@coloradogroup.com.au<mailto:joanne.ke...@coloradogroup.com.au> Join FUSION now and get special member rewards at 5 of Australia's leading fashion brands. www.fusioncard.com.au<file:///C:\Documents%20and%20Settings\dmarjoribanks\Application%20Data\Microsoft\Signatures\www.fusioncard.com.au> ____________________________________________________________________________________________________________ This email and any attachments are confidential and intended for use by the addressee only. If you are not the intended recipient, please delete it and destroy any copies. No part of this email may be reproduced, adapted or transmitted without the written permission of the owner of the copyright or other intellectual property in it. COLORADO group does not accept liability for loss or damage caused by this email, for example by a computer virus or arising from data corruption, delay, interruption, unauthorised access or any other thing. ____________________________________________________________________________________________________________
