[rt-users] Migrate and upgrade RT

[Kevin Bailey]

Hi, Currently we have RT running at version ii  request-tracker3.6              3.6.1-4+etch1                   Extensible trouble-ticket tracking system on a Debian etch server. We have a nice new Debian server set up running Debian lenny.  And we've installed RT on that server from the repository - currently version ii  request-tracker3.6                3.6.7-5+lenny4 Any pointers on how we move the data from the old server to the new one. I was told that it was just a question of copying the database over to the new server and connecting to it using the conf file.  Then the database would automatically get updated when it was first accessed - but we've run into a problem whereby the web server fails to start [Thu Dec 09 16:53:06 2010] [error] Insecure dependency in chdir while running with -T switch at /usr/share/perl/5.10/File/Path.pm line 222.\nCompilation failed in require at (eval 2) line 1.\n [Thu Dec 09 16:53:06 2010] [error] Can't load Perl file: /usr/share/request-tracker3.6/libexec/webmux.pl for server cyclone2.freewayprojects.com:80, exiting.. I will start looking through the docs etc but thought I'd ask for some pointers first. Thanks, -- Kevin Bailey Director/Programmer - Freeway Projects Limited Web: www.freewayprojects.com Email: kbai...@freewayprojects.com Phone: +44 (0)1752 267090