Sir, Our RT can not receive email from special domain(for example, t...@test.com), it is okay before.
a. We can sent email to t...@test.com via RT web UI(create ticket for him) b. But RT can not receive email from t...@test.com or he can not update ticket c. If we use m...@gmail.com sent email to t...@test.com, m...@gmail.com can get reply email from t...@test.com If our RT blocked emails from t...@test.com? Thank you. -- LiuJia