Is t...@test.com getting a bounce message from RT? If they are not,
it's most likely not getting that far. I'd look in the mail logs and
make sure your MTA isn't blocking his message for some reason; if you
see the message arriving there and being delivered to RT, you'll need
to look in the RT logs to see what RT is doing with it. But it's
unlikely that RT is blocking a message from a specific domain.
On Jan 10, 2011, at 11:00 AM, rt-users-requ...@lists.bestpractical.com
wrote:
Sir,
Our RT can not receive email from special domain(for example,
t...@test.com), it is okay before.
a. We can sent email to t...@test.com via RT web UI(create ticket for
him)
b. But RT can not receive email from t...@test.com or he can not
update ticket
c. If we use m...@gmail.com sent email to t...@test.com, m...@gmail.com can
get reply email from t...@test.com
If our RT blocked emails from t...@test.com?
Thank you.
--
LiuJia
--
Jon Baker
Systems Administrator
Church on the Move
1003 N 129th E Ave
Tulsa OK 74116
(918) 234-5656
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