On Fri, Jan 14, 2011 at 01:15:10PM -0800, foram goram wrote: > Hi, > > I am using RT version 3.6.10 and when creating tickets or replying, > unprivileged user cannot attache more than one file. There is no Attach > More File as is the case with privileged users. Is there a way to make > that button available to unprivileged users as well?
You have to patch RT for this (look differences between share/html/Ticket/Create.html and share/html/SelfService/Create.html). As of 4.0.0rc1, this is still not possible to add more than one file in SelfService. You may open a "feature request" ticket to rt-b...@bestpractical.com for this ... with a patch ;)