--- On Mon, 2/7/11, Chris Barnes <chris-bar...@tamu.edu> wrote: > > * if a ticket is created using the RT interface, the > default queue should be "helpdesk". > > > > What do I need to change to make this happen? >
Chris:
If you log in, and select 'preferences', and 'settings', you can select your
own personal default queue in the first option in General at the top. Or do
you want this for every user?
