Hi there,

Has anyone got any other idea about how to solve this?

Cheers,
Giuseppe

On 04/03/11 16:51, Giuseppe Sollazzo wrote:
Yep, done that too to no luck.

Giuseppe

On 04/03/11 16:50, Lander, Scott wrote:
Also, If I remember right, changes to RT_SiteConfig require an Apache restart....


-----Original Message-----
From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Friday, March 04, 2011 9:50 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Refresh interval on RT 3.8.7

On Fri, Mar 04, 2011 at 02:17:13PM +0000, Giuseppe Sollazzo wrote:
Hi all,
I was looking for a way to set up a global refresh interval for the
pages with tickets/searches and I found on the wiki that from version
3.8.3 I can setup

Set($HomepageRefreshInterval, "300");
Set($SearchResultsRefreshInterval, "20");

in RT_SiteConfig.pm.

However, even upon reloading the pages (with a logout) doesn't change
the "refresh" component shown in the homepage. We run RT
3.8.7 so there shouldn't be compatibility issues.
At least one of those is spelled wrong, you should consult RT_Config.pm for spelling and documentation. Also, keep in mind that these are available as user preferences and may be overriding the global setting.

-kevin
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--
____________________________________

Giuseppe Sollazzo
Senior Systems Analyst
Computing Services
Information Services
St. George's, University Of London
Cranmer Terrace
London SW17 0RE

Email: gsoll...@sgul.ac.uk
Direct Dial: +44 20 8725 5160
Fax: +44 20 8725 3583


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