On Thu, Mar 10, 2011 at 04:00:21PM +0000, Giuseppe Sollazzo wrote: > Has anyone got any other idea about how to solve this?
The user preference is working fine for me, you didn't say if you fixed your spelling error or checked for user preferences overriding the system setting. You can tell what your system thinks is the default from your user preferences page. -kevin > On 04/03/11 16:51, Giuseppe Sollazzo wrote: > > Yep, done that too to no luck. > > Giuseppe > > On 04/03/11 16:50, Lander, Scott wrote: > > Also, If I remember right, changes to RT_SiteConfig require an Apache > restart.... > > -----Original Message----- > From: [1]rt-users-boun...@lists.bestpractical.com > [[2]mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of > Kevin Falcone > Sent: Friday, March 04, 2011 9:50 AM > To: [3]rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Refresh interval on RT 3.8.7 > > On Fri, Mar 04, 2011 at 02:17:13PM +0000, Giuseppe Sollazzo wrote: > > Hi all, > I was looking for a way to set up a global refresh interval for the > pages with tickets/searches and I found on the wiki that from version > 3.8.3 I can setup > > Set($HomepageRefreshInterval, "300"); > Set($SearchResultsRefreshInterval, "20"); > > in RT_SiteConfig.pm. > > However, even upon reloading the pages (with a logout) doesn't change > the "refresh" component shown in the homepage. We run RT > 3.8.7 so there shouldn't be compatibility issues. > > At least one of those is spelled wrong, you should consult > RT_Config.pm for spelling and > documentation. > Also, keep in mind that these are available as user preferences and > may be overriding the > global setting. > > -kevin > > ------------------------------------------------------------------------------------ > This e-mail message is intended only for the personal use of the > recipient(s) named above. > If you are not an intended recipient, you may not review, copy or > distribute this message. > If you have received this communication in error, please notify the > Hearst Service Center > ([4]cad...@hearstsc.com) immediately by email and delete the original > message. > > ------------------------------------------------------------------------------------ > > -- > ____________________________________ > > Giuseppe Sollazzo > Senior Systems Analyst > Computing Services > Information Services > St. George's, University Of London > Cranmer Terrace > London SW17 0RE > > Email: [5]gsoll...@sgul.ac.uk > Direct Dial: +44 20 8725 5160 > Fax: +44 20 8725 3583 > > References > > Visible links > 1. mailto:rt-users-boun...@lists.bestpractical.com > 2. mailto:rt-users-boun...@lists.bestpractical.com > 3. mailto:rt-users@lists.bestpractical.com > 4. mailto:cad...@hearstsc.com > 5. mailto:gsoll...@sgul.ac.uk
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