Hey guys, Im running into an error when I try to go into the Shredder interface in RT.
"Shredder needs a directory to write dumps to. Please check that you have /opt/rt3/var/data/RT-Shredder and it is writable by your web server." I manually created the directory and made sure that apache can right to it. But I still get the same error. I also tried clearing out the rt mason cache, and restarting the web server. I even did a chmod 777 on the directory, and nothing. From what I found doing a search on this error, there isn't much more advice on what else to do. Let me know if there's any other information needed. Thanks Juan