On Fri, Mar 11, 2011 at 10:56:25AM -0500, Juan Mas wrote: > Hey guys, > Im running into an error when I try to go into the Shredder interface in > RT. > "Shredder needs a directory to write dumps to. Please check that you have > /opt/rt3/var/data/RT-Shredder and it is writable by your web server." > I manually created the directory and made sure that apache can right to > it. But I still get > the same error. I also tried clearing out the rt mason cache, and > restarting the web server. I > even did a chmod 777 on the directory, and nothing. From what I found > doing a search on this > error, there isn't much more advice on what else to do. Let me know if > there's any other > information needed. Thanks
su - apache cd /opt/rt3/var/data/RT-Shredder touch foo You probably need more permissions up the tree -kevin
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