On Wed, Mar 16, 2011 at 10:30:11AM +0000, Chaudhary, Usamah wrote: > I'm trying to set up email reminders that are sent on the date and time > specified when a user > adds a reminder in a ticket's metadata. Am a new user of RT, so apologies > if this is obvious - > any direction much appreciated.
This is not a feature of RT's reminders. You can create a dashboard that searches for type = 'reminder' and has a due date of the given day and get it mailed out, but there is no built in feature for emailing about reminders on their due date. -kevin
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