Thanks Kevin. Has anyone written a scrip that could do this (i.e. email about reminders on their due date)?
Cheers Usamah On 16 March 2011 16:19, Kevin Falcone <[email protected]> wrote: > On Wed, Mar 16, 2011 at 10:30:11AM +0000, Chaudhary, Usamah wrote: > > I'm trying to set up email reminders that are sent on the date and > time specified when a user > > adds a reminder in a ticket's metadata. Am a new user of RT, so > apologies if this is obvious - > > any direction much appreciated. > > This is not a feature of RT's reminders. > You can create a dashboard that searches for type = 'reminder' and has > a due date of the given day and get it mailed out, but there is no > built in feature for emailing about reminders on their due date. > > -kevin > -- ___ Usamah Chaudhary onefinestay m. +44 7881 458 643 t. +44 20 3287 4639 [email protected] Unit 3, 40 Bowling Green Lane London EC1R 0NE http://onefinestay.com
