See http://issues.bestpractical.com/Ticket/Display.html?id=16923
On Wed, Sep 15, 2010 at 6:11 PM, Jason Ledford <jledf...@biltmore.com> wrote: > I tagged on the below thread and realized I was really trying to do the > reverse. I have setup a group and added users. I then want to create a > search and show all tickets that are open, new or stalled and the owner is > in this group. I have tried OwnerGroup = ‘GroupName’ and it didn’t really > do what I expected. Is what I am looking for possible? > > > > Thanks. > > > > From: rt-users-boun...@lists.bestpractical.com > [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Jason Ledford > Sent: Wednesday, September 15, 2010 9:22 AM > To: Ruslan Zakirov > Cc: RT-Users@lists.bestpractical.com > Subject: Re: [rt-users] can i see all tickets posted by my group? > > > > Sorry, I am a not sure what you’re asking in terms of a test file. I am > unfortunately very n00bish when it comes to perl, if that’s what you are > talking about. I would be happy to help however I can and provide whatever > information you need, just point or nudge me in the right direction. > > > > Thanks. > > > > From: ruslan.zaki...@gmail.com [mailto:ruslan.zaki...@gmail.com] On Behalf > Of Ruslan Zakirov > Sent: Wednesday, September 15, 2010 8:35 AM > To: Jason Ledford > Cc: Ruslan Zakirov; RT-Users@lists.bestpractical.com; peceka > Subject: Re: [rt-users] can i see all tickets posted by my group? > > > > Hi. > > This syntax should work, but probably there are no tests for it. Would you > like to contribute a test file that demonstrates your problem? > > 14.09.2010 22:34 пользователь "Jason Ledford" <jledf...@biltmore.com> > написал: > > I am sort of tagging along this topic, since I was trying to do this very > thing. RequestorGroup = 'GroupName' doesn't work for me. I have changed my > query so that's the only thing it has, and have tried a couple of different > group names and can't seem to get it work work. > > Is this possible or do I need to specify each user individually? > > -----Original Message----- > From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-bounces@... > > RT Training in Washington DC, USA on Oct 25 & 26 2010 > Last one this year -- Learn how to get the most out of RT! > -- Best regards, Ruslan.