Hello, Do you use mod_perl? Try "SetHandler modperl" instead of "SetHandler perl-script" in apache's config. Don't forget to stop/start the server.
On Thu, Apr 21, 2011 at 12:14 AM, Eli Guzman <eguz...@cvimellesgriot.com> wrote: > ----Original Message---- > From: rt-users-boun...@lists.bestpractical.com > [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin > Falcone Sent: Wednesday, April 20, 2011 2:01 PM To: > rt-users@lists.bestpractical.com Subject: Re: [rt-users] Is a time zone > user preference available? > >> On Wed, Apr 20, 2011 at 01:25:41PM -0600, Eli Guzman wrote: >>>>> There's no need for elaborate schemes. Timezone, along with >>>>> language, is on the user About Me page. >>>>> >>>>> Thomas >>>> >>>> Hey Thomas, >>>> >>>> Thanks a bunch, somehow I missed that ;). >>>> >>>> Eli >>> >>> Not sure how common this issue is, but I have changed the 'About Me' >>> timezone preferences, however the change isn't reflected on the >>> interface. See images below: >>> >>> http://min.us/mDnN4uxnfqIBg#1 >> >> You've neglected to say: >> >> What you set it to in About Me. >> What time you expect to see. >> >> I see something roughly 2 hours behind the current time, so assume it >> is showing in Mountain time >> >> -kevin >> >>> I had the $Timezone variable in RT_SiteConfig.pm set to the >>> following: Set($Timezone , 'US/Mountain'); but I commented this out >>> (restarted httpd services)to see if there was any change to the >>> interface, but nothing so far. Time is being synched via NTPD/system >>> clock is not currently set to UTC/and system TZ is set to Denver TZ >>> (-0700 GMT). Could I be missing something obvious here? >>> >>> Thanks for any insights! >>> >>> Regards, >>> Eli > > Hey Kevin, > > Yes you are correct, it is showing that it is currently set Mountain TZ > (which was what the RT_SiteConfig was set to), and I went ahead and > changed the preference under the about me section to 'Europe/London > +0100', but for some reason the change has not taken effect. > > Just not sure as to why, could this perhaps be related to the database > itself? Currently MySQL should be getting TZ data from the OS itself, > but I believe I can hard-set it in the my.ini file, not sure if this is > the preferred method for RT/or to be honest if it should matter if the > DB should be set to a specific TZ. > > Regards, > Eli > -- Best regards, Ruslan.