Kevin, I solved the issue. The problem was the fact that I set the URL in the config file to: '192.168.1.2/rt/' The final '/' was the problem, causing RT to request "192.168.1.2/rt//subdirectories" (notice the // ) when I perform actions.
Anyways, issue solved. Thanks for the response (& sorry for the delay) 2011/4/26, Kevin Falcone <falc...@bestpractical.com>: > On Mon, Apr 25, 2011 at 11:04:35PM +0100, Brahim Sakka wrote: >> The RT web interface logs out whenever I hit the "update ticket" button >> when responding; >> commenting, resolving , etc. >> Is this normal behavior? And if not how can I fix it? > > Sounds like you have some of your urls set up wrong (those actions > redirect). Are you accessing RT through one host name and being sent > to a different host after responding or resolving > > -kevin >