Hi all
I want open my RT to my user (meaning requestor not owner) to allow them to
submit a new ticket.
So for the authentication I can use RT::Authen::ExternalAuth to connect our
LDAP.
But how can I create a special "RT at glance" for my user ? What I want is :
For every user not in a small group (or list that's not
important), after they log-on in RT I want a very simple interface
to allow user see the ticket they submit and a form to submit a new
one.
If it's possible to have custom field in this form that's better.
And on contrary of the "Quick Ticket" I don't want to allow the
user chose the Owner.
Regards.
JAS
--
Albert SHIH
DIO batiment 15
Observatoire de Paris Meudon
5 Place Jules Janssen
92195 Meudon Cedex
Téléphone : 01 45 07 76 26/06 86 69 95 71
Heure local/Local time:
mar 26 avr 2011 16:10:12 CEST
