On Wed, Jun 01, 2011 at 08:12:46PM -0400, Barnes, Andrew (barnesaw) wrote: > Now that RT 4 uses lifecycles, I'm not sure how to accomplish this same > thing using lifecycles > in RT_SiteConfig.pm. The documentation in RT_Config is less than helpful > for anything but > stock behavior: show the update page or just change a status, but it isn't > very flexible > beyond that. Am I missing something? Even a wiki page addressing > lifecycles in some fashion? >
I don't believe lifecycles currently offers you the flexibility of adding a tab like that (although adding the Quick Resolve portion is trivial, and if it isn't clear from the docs, a bug report about how to make it clearer would be great. We've added just such a tab on issues.bestpractical.com so we can quick resolve things). You're going to need to use one of the Elements/Tabs callbacks to modify the link for the Quick Resolve action to include UpdateTimeWorked. You'll find the PageMenu() method available from your callback useful, and the docs in RT::Interface::Web::Menu may be helpful for navigating the data structure. -kevin
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