[rt-users] Could not load valid user

[Eric Stoycon]

Greetings everyone,


I've been strugging with this weeoe for a few days and frankly I am stumped. 
Here is the situation. I need to users who are not in the RT users table to 
have the ability to reply to a ticket via email. I've gone though the mail 
list and tried several of the suggestions I found there but none have solved 
my isssue.

This is internal auth only no external auth in place. 

I've tried granting 'everyone' the 'ReplyToTicket' right and it fails.

Config options I have enabled
        Set($WebFallbackToInternalAuth, 1);
        Set($WebExternalAuto, 1);
        Set($AutoCreateNonExternalUsers, 1);
        Set($AutoCreate, Privileged => 0);

System Info
        OS:     RHEL 4
        DB:     MySql
        RT ver: 3.8.2 (I know the version is old, but I am stuck with it for 
now)
        Perl:   5.10.0

Any pointers would be wonderful

Thanks
Eric

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