On Thu, Jun 09, 2011 at 01:48:06PM -0400, Eric Stoycon wrote: > > [Thu Jun 9 17:41:44 2011] [crit]: HasRight called with no valid object > (/opt/rt3/bin/../lib/RT/Principal_Overlay.pm:322) > [Thu Jun 9 17:41:44 2011] [crit]: HasRight called with no valid object > (/opt/rt3/bin/../lib/RT/Principal_Overlay.pm:322) > [Thu Jun 9 17:41:44 2011] [error]: RT could not load a valid user, and RT's > configuration does not allow > for the creation of a new user for this email > (xxxx.x.xxxx...@xxxxxxxxxxxxx.xxx). > > You might need to grant 'Everyone' the right 'ReplyToTicket' for the > queue Scrip. (/opt/rt3/bin/../lib/RT/Interface/Email.pm:244)
This line > [Thu Jun 9 17:41:49 2011] [crit]: : Could not send mail. > (/opt/rt3/bin/../lib/RT/Interface/Email.pm:478) is actually indicative of a bad misconfiguration in your RT_SiteConfig.pm that you should look into around SendmailPath Once you get that cleared up, turning on LogStackTrace to 'error' will tell you a lot more about what is causing your crits and errors. Turning on debug logging may help also. -kevin > [Thu Jun 9 17:41:49 2011] [error]: Could not record email: Could not load a > valid user (/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:75)
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