Hi Kevin, yes I did checked for users and I have tried few users which currently not configured in the Oracle db or AD with the same result that is giving the error RT error “Couldn't load user ''
Thanks and Regards ________________________________ From: Kevin Falcone <falc...@bestpractical.com> To: rt-users@lists.bestpractical.com Sent: Tue, 21 June, 2011 18:30:31 Subject: Re: [rt-users] RT error “Couldn't load user '' On Tue, Jun 21, 2011 at 04:38:53AM +0100, Asanka Gunasekera wrote: > Hi I have installed RT4 and when I try to create a user I am getting an >error > RT error "Couldn't load user '' Are you sure the user doesn't already exist? Go to Tools -> Configuration -> Users -> Select and use either the Go To User box or the search to see if the user you're creating already exists as an unprivileged user. -kevin > I read in one of your mailing list replies saying that user was got over >this issue by > removing Authen::ExternalAuth from plugging. But in my case I am unable to >do so since AD > authentication is my primary method of authentication. > > http://lists.fsck.com/pipermail/rt-users/2009-December/062628.html > > I don't want RT to create users in AD but to create new users in oracle DB > > Can someone tell me how to get over this problem? > > Thanks & regards > > -------- > 2011 Training: http://bestpractical.com/services/training.html
-------- 2011 Training: http://bestpractical.com/services/training.html