On Thu, Aug 11, 2011 at 09:55:34AM -0600, Thierry Thelliez wrote: > With RT 3.8.7, we are getting relatively often (about 1 out of 5 > attachments) the following encoding error: > > Can't call method "add_suspects" on unblessed reference at > /usr/lib/perl5/5.8.8/i386-linux-thread-multi/Encode/Guess.pm line 36. > > The intriguing part is that resubmitting the attachment works most of the > time. > > Any suggestions on how to address that? > > We are going to upgrade to 3.8.10, hoping that this will solve this issue.
rt$ git checkout rt-3.8.7 rt$ grep Encode sbin/rt-test-dependencies.in Encode 2.21 perl$ git checkout perl-5.8.8 perl$ grep VERSION ext/Encode/Encode.pm our $VERSION = sprintf "%d.%02d", q$Revision: 2.12 $ =~ /(\d+)/g; XSLoader::load(__PACKAGE__, $VERSION); I suspect you need to install a newer version of Encode. -- Dominic Hargreaves, Systems Development and Support Team Computing Services, University of Oxford
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