On Thu, Aug 25, 2011 at 10:20:40AM +0100, SathiyaMoorthy SP wrote: > Yeah, Ruslan pointed me to that URL. > But the information i find there was not useful with RT 4.0.1 > The page explains about the RT 3.8.7 and availability of callback code at > ( example )
That page is fully applicable to 4.0. > /opt/rt3/local/html/Callbacks/MyCallbacks/Ticket/Display.html/Initial > > But this directory Callbacks is not available under '/opt/rt4/local/html' You must make it. Just like you must create the files. We do not ship every possible callback as an empty file. -kevin > So i searched the whole directory tree, and ( used find ) even no file is > available with any > callback name. Grepped - And no file also has content with that name ( no > definition for > callbacks I searched, but found some other files which are only calling > this callback - not > definition ) > Kindly let me know where can I find the definition of this callback in RT > 4.0.1 ? > Thanks > Moorthy > > On Wed, Aug 24, 2011 at 10:17 PM, Kevin Falcone > <[1]falc...@bestpractical.com> wrote: > > On Wed, Aug 24, 2011 at 09:41:36PM +0100, SathiyaMoorthy SP wrote: > > Hi, > > Where does these callbacks code are available ? > > % $m->callback(CallbackName => 'BeforeActionList', ARGSRef => \%ARGS, > Ticket => $Ticket); > > To understand how does this works, I was trying to find out where does > the > BeforeActionList > > resides ? But unable to find it in the entire RT4 installation base ? > Can somebody pls > help me > > ? > > Tried the following to find out, where / what ? > > 1. by MasonX::Profiler ( came to know by the reply for my another > question ) -- but no > success > > with it also. > > 2. find /opt/rt4 -iname '*beforeactionlist*' # no output > > 3. find /opt/rt4 -type f | xargs grep -i 'BeforeActionList' # all are > same kind of > callbacks ! > > no code/definition... > > I tried to find out the other callback codes, those are all also not > available ! Any > pointers > > / help is highly appreciated .. > > I believe Ruslan pointed you to > [2]http://requesttracker.wikia.com/wiki/Customizing > which covers Callbacks > -kevin > -------- > RT Training Sessions ([3]http://bestpractical.com/services/training.html) > * Chicago, IL, USA * September 26 & 27, 2011 > * San Francisco, CA, USA * October 18 & 19, 2011 > * Washington DC, USA * October 31 & November 1, 2011 > * Melbourne VIC, Australia * November 28 & 29, 2011 > * Barcelona, Spain * November 28 & 29, 2011 > > References > > Visible links > 1. mailto:falc...@bestpractical.com > 2. http://requesttracker.wikia.com/wiki/Customizing > 3. http://bestpractical.com/services/training.html > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Chicago, IL, USA ? September 26 & 27, 2011 > * San Francisco, CA, USA ? October 18 & 19, 2011 > * Washington DC, USA ? October 31 & November 1, 2011 > * Melbourne VIC, Australia ? November 28 & 29, 2011 > * Barcelona, Spain ? November 28 & 29, 2011
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-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011