On Thu, Sep 08, 2011 at 12:53:49PM -0400, Christopher Lasater wrote: > I have the same issue, it seems like when you go to the advanced page and > back the Saved Search Name is not populated anymore. This seems like a bug > to me. I usually have to save the Search as a different name, delete the > original, and then change the name of the new one to match the old. :(
There's an open ticket being worked for this issue http://issues.bestpractical.com/Ticket/Display.html?id=18001&user=guest&password=guest -kevin > -----Original Message----- > From: rt-users-boun...@lists.bestpractical.com > [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Shawn O'Connor > Sent: Thursday, September 08, 2011 12:47 PM > To: rt-users@lists.bestpractical.com > Subject: [rt-users] Modify and Save existing Searches: Advanced Format Page > > I'm using RT 4.02 and logged in as root. I'm trying to modify an existing > search from the Advanced Edit Search page. Something simple like change the > display Title from "subject" to subject1" -- just to see if it will work. > I'm using the Advanced Edit Query view (from the Advanced link at the top of > the page). No matter what I do I can't seem to get it to save the search. > > I load the query. Click on advanced. Under the format field I just change > the subject title to "subject1". Click "Apply". I get returned to the main > edit screen. Then click "update format and search". The query works and the > format change is taken. I can click on "Edit Search" again to get back to > the main edit page -- but the option to save the search isn't there (or > rather update). If I click save it creates an unnamed search. If I click > save and manually set the name to the name of the search I am trying to edit > (just type it in) then I get two searches with the same name. How do I > modify the search and save it if I go to the advanced edit page? > > As long as I don't go to the advanced page I can save changes all day long. > Is this a bug, it's not intended to work that way, or am I doing something > wrong? -- Thanks.
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