Well, at least its on the radar and I know I'm not going crazy. Thanks for the update.
Also -- is there a workaround that you know of? Any idea when a fix will be available? Thanks again. --- On Thu, 9/8/11, Kevin Falcone <falc...@bestpractical.com> wrote: > From: Kevin Falcone <falc...@bestpractical.com> > Subject: Re: [rt-users] Modify and Save existing Searches: Advanced Format > Page > To: rt-users@lists.bestpractical.com > Date: Thursday, September 8, 2011, 12:22 PM > On Thu, Sep 08, 2011 at 12:53:49PM > -0400, Christopher Lasater wrote: > > I have the same issue, it seems like when you go to > the advanced page and back the Saved Search Name is not > populated anymore. This seems like a bug to me. > I usually have to save the Search as a different name, > delete the original, and then change the name of the new one > to match the old. :( > > There's an open ticket being worked for this issue > > http://issues.bestpractical.com/Ticket/Display.html?id=18001&user=guest&password=guest > > -kevin > > > -----Original Message----- > > From: rt-users-boun...@lists.bestpractical.com > [mailto:rt-users-boun...@lists.bestpractical.com] > On Behalf Of Shawn O'Connor > > Sent: Thursday, September 08, 2011 12:47 PM > > To: rt-users@lists.bestpractical.com > > Subject: [rt-users] Modify and Save existing Searches: > Advanced Format Page > > > > I'm using RT 4.02 and logged in as root. I'm > trying to modify an existing search from the Advanced Edit > Search page. Something simple like change the display > Title from "subject" to subject1" -- just to see if it will > work. I'm using the Advanced Edit Query view (from the > Advanced link at the top of the page). No matter what > I do I can't seem to get it to save the search. > > > > I load the query. Click on advanced. Under > the format field I just change the subject title to > "subject1". Click "Apply". I get returned to the > main edit screen. Then click "update format and > search". The query works and the format change is > taken. I can click on "Edit Search" again to get back > to the main edit page -- but the option to save the search > isn't there (or rather update). If I click save it > creates an unnamed search. If I click save and > manually set the name to the name of the search I am trying > to edit (just type it in) then I get two searches with the > same name. How do I modify the search and save it if I > go to the advanced edit page? > > > > As long as I don't go to the advanced page I can save > changes all day long. Is this a bug, it's not intended > to work that way, or am I doing something wrong? -- Thanks. > > -----Inline Attachment Follows----- > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Chicago, IL, USA — September 26 & 27, 2011 > * San Francisco, CA, USA — October 18 & 19, > 2011 > * Washington DC, USA — October 31 & November 1, > 2011 > * Melbourne VIC, Australia — November 28 & 29, > 2011 > * Barcelona, Spain — November 28 & 29, > 2011 -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011