On Thu, 8 Sep 2011 12:23:17 +0400 Ruslan Zakirov <r...@bestpractical.com> wrote:
> May be you granted this right to requestors role in some queue. Select > directly from ACL table to list all AC entries with that right. Yup, you are right. Querying the ACL table showed that someone recently had defined a new queue with the OwnTicket right assigned to Everyone! Removing that right solved the problem. Thank you for the hint. - Vegard V - -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011