So I have checked a few things and am still stumped. The Net::LDAP and child modules are loaded, and so is the RT::Authen::ExternalAuth. The log file is NOT being generated in [RTHOME]/var/log...the directory is empty, so I can't see what the LDAP module is 'spitting out'. Do I need to turn on debugging somewhere for LDAP authentication so I can at least see why I am not able to login? I've tried various login types (email address, AD login ID, and even DOMAIN\loginID with my AD credentials and it says 'invalid username or password'. I am still able to login with the root account, and I don't have any other accounts setup yet on this install (we will migrate our 3.8.4 mysql db to this installation once we've tweaked it).
I would appreciate some direction, or what I need to post here for direction...something to keep me from pulling the rest of my hair out. =) -----Original Message----- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Izz Abdullah Sent: Thursday, September 15, 2011 4:50 PM To: 'rt-users@lists.bestpractical.com' Subject: Re: [rt-users] Implementing LDAP Authentication in RT 4.0.2 Thanks a ton. I got this installed and tweaked the RT_SiteConfig file, but I get the following error: Can't use string ("My_LDAP") as an ARRAY ref while "strict refs" in use at /opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm line 55. If I comment the use strict; out of the ExternalAuth perl directive, then I can access RT, but not utilizing LDAP. Any ideas? -----Original Message----- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone Sent: Thursday, September 15, 2011 2:47 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Implementing LDAP Authentication in RT 4.0.2 On Thu, Sep 15, 2011 at 02:04:18PM -0500, Izz Abdullah wrote: > I have yet to find some definitive documentation on implementing LDAP > authentication in RT > 4.0.x. I found this wiki: > [1]http://requesttracker.wikia.com/wiki/LdapSiteConfigSettings > > I've also found a lot of other things related to outdated, very early 3.x, > versions of RT. I > would appreciate if anyone could assist in pointing me in the right > direction. You appear to have found another wildly out of date wiki page. Thanks, I've added the appropriate category. If you review: http://requesttracker.wikia.com/wiki/LDAP It points at the relevant options. RT-Authen-ExternalAuth 0.09 or mod_auth_kerb work fine with RT4 -kevin -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011 -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
