Another stupid typo. My apologies to everyone on the list. -----Original Message----- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Izz Abdullah Sent: Friday, September 16, 2011 11:18 AM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Implementing LDAP Authentication in RT 4.0.2
I hate to do this...but now, it is timing out with communication to fast CGI. I can only see this in apache logs, I can't see anything in RT logs (they are not being created). How can I turn debugging off so that I can see what else is going on? Why would the changes in authentication affect FCGI? -----Original Message----- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Izz Abdullah Sent: Friday, September 16, 2011 11:08 AM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Implementing LDAP Authentication in RT 4.0.2 Ok...so I found the missing opening braces. I truly appreciate your help Kevin! When staring at code for so long, it needs another set of eyes. ;) I changed it, and have refreshed the login page, it's been in the 'waiting for <servername>' for quite some time now. I can deal with that as it is probably a query to LDAP caching out (correct me if I am wrong, as I would like to have an overview of the inner-workings some time). I'll look through the code to see exactly what it does when I have the time, for now I just need to get it to work, just once will be nice for the boss. =) Thanks again! -----Original Message----- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone Sent: Friday, September 16, 2011 10:44 AM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Implementing LDAP Authentication in RT 4.0.2 On Fri, Sep 16, 2011 at 10:37:58AM -0500, Izz Abdullah wrote: > The comma is no longer there. The only thing I stripped was only using LDAP > as an external source, the mysql db resides locally and is defined elsewhere > within RT_SiteConfig, and within LDAP itself, I only removed the two GROUP > mappings. Go compare your line Set($ExternalSettings, 'My_LDAP' => { to the version in the example siteconfig You're missing an important character (and an important closing character). -kevin > -----Original Message----- > From: rt-users-boun...@lists.bestpractical.com > [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin > Falcone > Sent: Friday, September 16, 2011 10:33 AM > To: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Implementing LDAP Authentication in RT 4.0.2 > > On Fri, Sep 16, 2011 at 10:23:08AM -0500, Izz Abdullah wrote: > > Ok...so I changed it to: > > Set($ExternalAuthPriority, ['My_LDAP']); Set($ExternalInfoPriority, > > ['My_LDAP']); > > > > #and for weird one off testing, since it is a list, I even tried > > ['My_LDAP',]; by adding a comma to denote a list of one item. > > The comma is irrelevant and unnecessary. > > > I am still receiving "Can't use string ("My_LDAP") as a HASH ref while > > "strict refs" in use at > > /opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm > > line 63." > > You stripped even more things when copying from the example to your config. > Go look at your version of ExternalSettings as compared to the sample. > > -kevin > > > > > -----Original Message----- > > From: rt-users-boun...@lists.bestpractical.com > > [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin > > Falcone > > Sent: Friday, September 16, 2011 10:07 AM > > To: rt-users@lists.bestpractical.com > > Subject: Re: [rt-users] Implementing LDAP Authentication in RT 4.0.2 > > > > On Fri, Sep 16, 2011 at 09:51:11AM -0500, Izz Abdullah wrote: > > > Here is the LDAP config porting in my RT_SiteConfig file: > > > > > > Set($ExternalAuthPriority, 'My_LDAP'); > > > > > > Set($ExternalInfoPriority, 'My_LDAP'); > > > > Those aren't correct. From the example config: > > > > Set($ExternalAuthPriority, [ 'My_LDAP', > > > > The [ is important, you're returning a list of 1 item, not a single item. > > Make sure you also keep the closing ]. > > > > -kevin > > -------- > > RT Training Sessions > > (http://bestpractical.com/services/training.html) > > * Chicago, IL, USA September 26 & 27, 2011 > > * San Francisco, CA, USA October 18 & 19, 2011 > > * Washington DC, USA October 31 & November 1, 2011 > > * Melbourne VIC, Australia November 28 & 29, 2011 > > * Barcelona, Spain November 28 & 29, 2011 > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Chicago, IL, USA September 26 & 27, 2011 > * San Francisco, CA, USA October 18 & 19, 2011 > * Washington DC, USA October 31 & November 1, 2011 > * Melbourne VIC, Australia November 28 & 29, 2011 > * Barcelona, Spain November 28 & 29, 2011 -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011 -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011 -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011