On Wed, Sep 21, 2011 at 02:55:28PM +0200, Michael Polenske wrote: > a second question - I want to create to search to find all tickets of my > group - something > like "cc.id == _groupofcurrentuser__"
You can be in multiple groups, which one should it choose? > And - side effect - if I create a search with "cc.id =" and search for the > id of the group I > cannot get any result - okay or not okay ? Cc is for ticket Ccs, QueueCc is for Queue Ccs. You probably want QueueCc -kevin
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