On Wed, Sep 21, 2011 at 02:55:28PM +0200, Michael Polenske wrote:
>    a second question - I want to create to search to find all tickets of my 
> group - something
>    like "cc.id == _groupofcurrentuser__"

You can be in multiple groups, which one should it choose?

>    And - side effect - if I create a search with "cc.id =" and search for the 
> id of the group I
>    cannot get any result - okay or not okay ?

Cc is for ticket Ccs, QueueCc is for Queue Ccs.  You probably want
QueueCc

-kevin

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