Hello, is there a way in RT 4.x to reduce the information an unprivileged user can see when he's accessing his tickets via the RT webinterface?
The only information I want the user to see are the replies concerning his tickets and no other information like the change of owner, addition or removal of AdminCC user, etc. I couldn't find an appropriate setting or right to reduce the output. Best regards, Lars -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
