I believe the amount of tickets shown on the dashboard is something you set in the user preferences or on as default in the RT_SiteConfig.pm:
User --> Options (see image) Or set the default in the RT_SiteConfig.pm: Set($DefaultSummaryRows, 10); Hope this helps. -- Bart 2011/10/25 john s. <firesk...@gmx.de> > > > hello everybody > > i think i have found the problem but a solution is still missing: > > > RT ignore the thing that the dashboard should show only the 10 highest > tickets .... > > it show's all tickets which belongs to the user which is logged in. > > > > why is it so? has someone similar problems ? > > best regards joh s. > > > > > > > > > > > > > > > > > -- > View this message in context: > http://old.nabble.com/PriorityasString%3A-Sort-function-on-dashboard-doesn%27t-work-tp32623297p32715836.html > Sent from the Request Tracker - User mailing list archive at Nabble.com. > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Washington DC, USA October 31 & November 1, 2011 > * Barcelona, Spain November 28 & 29, 2011 >
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011