Hi, I don't really have a setup where I can test this but you've mentioned that the REST interface returns comma delimited list, have you tried entering the CF value with a comma delimited entry? Something like this:
CF-'Field A': 'item 1', 'item 2', 'item 3' When I have some time I'll see if I can test this in my testing environment. -- Bart 2011/11/5 gekkoman <gekko...@illimitable.com> > Greetings, > > Is this possible? > > I can populate the custom field easily enough through the REST interface > with the CF.{field name} format. > > Don't seem to be able to resolve this back to selections in a multiple > entry CF. > > The REST interface itself returns comma delimited list when displaying a > ticket with a multiple item CF selection, so it seems sensible to be > able to pass the same result back to RT and have it yield the original > result. This does not appear to work. > > > More appropriate may be the ability to pass repetitive key definitions > eg > CF.{field name A}: Select Item 1 > CF.{field name A}: Select Item 2 > .. > > > Regards > > Tarek > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Barcelona, Spain November 28 & 29, 2011 >
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