Patch module mentioned by Kevin. Regards, Ruslan. From phone. 07.11.2011 22:09 пользователь "Scott Benson" <sben...@a-1networks.com> написал:
> Thank you for your response Kevin. I am not seeing anything that looks > like it might help me out. What I am looking for is a custom search that is > based on the "current" month by name/number. I don't care about the month > as "-30 day". I just want something available to have a select that shows > "this month" and "last month" so customers can see their queue and what was > worked on during a certain billing cycle. Is this even possible? > > -- > Scott Benson > System Administrator | A1 Networks > Voice: 707-703-1043 > > For support issues please email supp...@a-1networks.com or call > 707-703-1050 > > > On 11/3/11 10:12 AM, Kevin Falcone wrote: > >> On Thu, Nov 03, 2011 at 09:20:14AM -0700, Scott Benson wrote: >> >>> I am looking to use RT's ticket search feature to show tickets that >>> were created "this month", ie November 1st - November 30th. Also >>> another search for "last month". we don't want anything that is - >>> 30 day or - 1 month. We're trying to setup a dashboard that shows >>> customers what is being worked on this month, and what was worked on >>> last month. btw this is in RT 3.8.8. Thanks in advance. >>> >> Those are all parsed by Time::ParseDate, so anything it can handle we >> can use: >> https://metacpan.org/module/**Time::ParseDate<https://metacpan.org/module/Time::ParseDate> >> >> -kevin >> >> >> -------- >> RT Training Sessions >> (http://bestpractical.com/**services/training.html<http://bestpractical.com/services/training.html> >> ) >> * Barcelona, Spain — November 28& 29, 2011 >> > -------- > RT Training Sessions > (http://bestpractical.com/**services/training.html<http://bestpractical.com/services/training.html> > ) > * Barcelona, Spain November 28 & 29, 2011 >
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 & 29, 2011