Ok, we went production on RT4.0.2 on Friday, and there are certain requestors which are not in our LDAP / Active Directory. This works fine for the accounts I left in MySQL, but for new tickets with new requestors, it will not create the requestor if it can't be found in AD. Can anyone give me a quick fix for allowing a requestor not found in LDAP via ExternalAuth to be created?
Thanks in advance, Izz
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