-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi Kennet, yep, that makes sense. My question, very badly worded, is whether it's possible to re-sort the fields once you've already added them to a queue. But never mind, I'll do it with swapping.
Best, Giuseppe On 14/11/11 17:50, Kenneth Crocker wrote: > Giuseppe, > > As far as I know, you can only modify the sequence under "Ticket > Custom Fields" when Configuring a Queue. So that all tickets in > the same Queue see the Cf's in the same sequence. That's about the > extent of my knowledge. > > Kenn LBNL > > On Mon, Nov 14, 2011 at 9:31 AM, Giuseppe Sollazzo > <gsoll...@sgul.ac.uk <mailto:gsoll...@sgul.ac.uk>> wrote: > > > On 14/11/11 17:24, Kenneth Crocker wrote: >> Giuseppe, > > > >> Are you talking about hoe the VALUES appear or the way the > Fields > >> themselves appear on a ticket page? > > > > Hi Kenneth, the order of the fields themselves. I know you can give > a sort order for the values within the interface, so I was > expecting something similar to be available for Fields order. The > only way to do it seems to be swapping them around. Any other > possibility? > > Thanks, Giuseppe > > > >> Kenn LBNL > > > >> On Thu, Nov 10, 2011 at 6:49 AM, Giuseppe Sollazzo > >> <gsoll...@sgul.ac.uk <mailto:gsoll...@sgul.ac.uk> > <mailto:gsoll...@sgul.ac.uk> <mailto:gsoll...@sgul.ac.uk>> wrote: > > > > > >> Hi there, maybe this is stupid but is there a quick way of > >> re-sorting custom fields? > > > >> Thanks, Giuseppe > > > > > -------- > > RT Training Sessions > (http://bestpractical.com/services/training.html) * Barcelona, > Spain November 28 & 29, 2011 > > > > >> -------- RT Training Sessions > >> (http://bestpractical.com/services/training.html) * > Barcelona, > >> Spain ? November 28 & 29, 2011 > > > > -------- RT Training Sessions > (http://bestpractical.com/services/training.html) * Barcelona, > Spain ? November 28 & 29, 2011 - -- ____________________________________ Giuseppe Sollazzo Senior Systems Analyst Computing Services Information Services St. George's, University Of London Cranmer Terrace London SW17 0RE Email: gsoll...@sgul.ac.uk Direct Dial: +44 20 8725 5160 Fax: +44 20 8725 3583 -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iQEcBAEBAgAGBQJOwjswAAoJEAqigArPBfJXL7cIAJYrNW8U18XBQC73d2v+2bdZ 4unD1NftReWNZ1QFzDfulwPbJsA3w1BQAwiQHMgGasZKCa/1ueYG29e3dthQHWRd cGZx/yw4qRj0x+fWUpp8wndoeiHoG9M2ylMHeo+B6jypmnJ5EUsm9Yr2bHnSJcdm UpmhaCUvugQn2CeVi8HtHBDSCYUFa68+owavnXvuxfbuDQyc3yJrScvxBN3a7Wer Q/w5YDEEIaT0flmVFNwdNRkBQ/sMyhgEIB015j0w4CxNKUpfmy9Ghu9A2f969MEc HYGRQIllVpQD3c1y82pJmfZ2bZr3+EdMpPec8Cwg19hlfxWOpFURNfLFxSmTspg= =r/xn -----END PGP SIGNATURE-----
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 & 29, 2011
