Hi all, I am using RT 4.0.3 on CentOS 5.6 When we try to steal a ticket, we don't get a notification.
>From the logs: [Sun Nov 20 16:34:56 2011] [info]: <rt-4.0.3-4667-1321806896-823.22-...@xxx.com> #22/793 - Scrip 2 On Owner Change Notify Owner (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:301) [Sun Nov 20 16:34:56 2011] [info]: <rt-4.0.3-4667-1321806896-823.22-...@xxx.com> No recipients found. Not sending. (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:352) Why is that? Where can I configure that it will send emails to both old owner and requestor? Regards, Ronen
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