You've configured ExternalAuth wrong. Please don't send mail directly to me. Send mail to the list.
On 12/06/2011 10:51 AM, Arlon Sousa wrote: > Now show me this feedback. > > I installed all the modules required > > install_driver(DBI_DRIVER) failed: Can't locate DBD/DBI_DRIVER.pm in @INC > (@INC contains: /opt/rt4/sbin/../local/lib > /opt/rt4/local/plugins/RT-Extension-SLA/lib > /opt/rt4/local/plugins/RT-Extension-HistoryFilter/lib > /opt/rt4/local/plugins/RT-Extension-ResetPassword/lib > /opt/rt4/local/plugins/RT-Extension-MergeUsers/lib > /opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib /opt/rt4/sbin/../lib > /usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi > /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl > /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi > /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl > /usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/5.8.8 . > /etc/httpd) at (eval 231) line 3. Stack: [(eval 231):3] > [/usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi/DBI.pm:646] > [/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm:446] > [/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/D BI.pm:218] [/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:356] [/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:106] [/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:10] [/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Session:2] [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:236] [/opt/rt4/share/html/autohandler:53] Perhaps the DBD::DBI_DRIVER perl module hasn't been fully installed, or perhaps the capitalisation of 'DBI_DRIVER' isn't right. Available drivers: DBM, ExampleP, File, Gofer, LDAP, Pg, Proxy, Sponge, mysql. at /opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm line 446 > > > Arlon Sousa > +55 21 2494 9110 / +55 21 3172 9673 / +55 21 7801-9264 > arlon.so...@ispm.com.br > Avenida das Américas, 700 | Bloco 3| cj.218 > Barra da Tijuca | 22640-100 > Rio de Janeiro/RJ | Brasil > www.ispm.com.br > > > > “Esta mensagem, incluindo seus anexos, pode conter informações privilegiadas > e/ou de caráter confidencial, não podendo ser retransmitida sem autorização > do remetente. Se você não é o destinatário ou pessoa autorizada a recebê-la, > por favor, nos informe respondendo imediatamente a este e-mail e em seguida > apague-a. Obrigado. ISPM” -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012